Overall Purpose of Role:

Amega Group is seeking to hire a  PSP Integration Specialist to join our dynamic team. The ideal candidate will be familiar with the integration processes of Payment Service Providers, adept in handling APIs, and capable of explaining API concepts to our CRM provider. This role is critical in ensuring the seamless integration and effective functioning of new PSPs within our system.

Main Activities and Responsibilities:

• Overseeing the end-to-end integration process of new PSPs into our system. This includes configuring new PSPs using provided integration details, credentials, and API documentation 

• Adjust payment method parameters according to requirements

• Handle Jira tasks with the internal team

• Test and troubleshoot integrations to ensure their proper functioning. Work with internal teams and external partners to address and mitigate any issues promptly

• Monitor payment metrics and performance indicators to identify areas for improvement and optimization

• Keep the internal documentation repository up-to-date with relevant information about the new payment method, including integration guidelines, troubleshooting tips, and configuration details

• Working closely with internal teams, including Product, Development, QA, to ensure smooth integrations

• Working on integration processes with external CRM provider

• Engaging with PSPs' technical support teams to resolve any integration-related issues

• Providing technical support and problem-solving in post-launch scenarios, ensuring any issues in the production environment are promptly addressed
  

• Maintaining comprehensive documentation of integration processes, challenges, and solutions. Providing regular updates on integration statuses to stakeholders, including management and relevant teams

Requirements:

• Bachelor's degree in Marketing/ Business/  Statistics, or a related field

• Previous experience in payment processing or related industries, with a focus on PSP integration Previous experience as a Junior PSP Integration Specialist or similar is advantageous

• Good understanding of payment processing and PSPs in the forex or related financial industry

• Technical Expertise: Possess a strong technical background and be adept at handling APIs Collaborate closely with our CRM provider to explain and clarify API concepts and integration processes

• Strong problem-solving skills and the ability to work under pressure

• Excellent communication skills, with the ability to explain complex technical information clearly

• A team player with a keen eye for detail and a commitment to delivering high-quality work Willingness to support and assist colleagues as needed

• English language - fluent

Perks & Benefits:
We believe happy teams do great work — here’s what you’ll enjoy with us:

✨ 21 days of annual leave (plus all Cyprus public holidays!)
🌲Your leave grows with you — +1 day every year, up to 25 days total!

🥗Daily lunch on us – because no one should work hungry!

💪Monthly sports benefit – gym, classes, or whatever keeps you moving!

💳Employee discount card – enjoy exclusive deals and savings!

📈Annual performance appraisals with standard pay raises – we recognize your value and reward your growth!

🏡Fixed hybrid work model – enjoy the best of both worlds: remote flexibility and in-office collaboration!

We’re all about balance, wellbeing, and making work feel just a little more awesome every day!