IT Support Specialist
We usually respond within a week
IT Support Specialist
The Role:
Amega Group is a growing fintech company seeking to hire a skilled and proactive IT Support Specialist to join our fast-growing FinTech team. The ideal candidate will provide technical support to employees, maintain smooth operation of IT systems, and ensure secure and efficient use of technology in a financial environment.
Main Activities and Responsibilities:
Provide first-line technical support to employees via phone, email, chat, and in-person
Troubleshoot and resolve issues with hardware, software, networks, and fintech-specific applications
Install, configure, and maintain computers, servers, mobile devices, printers, and other IT equipment
Assist with software installations, updates, and patches, including fintech platforms and payment systems
Support internal systems such as CRM and cloud services
Monitor and maintain network security, access controls, and compliance with regulatory IT standards
Provide training and guidance to employees on IT tools and fintech systems
Requirements:
Proven experience in IT support, helpdesk, or technical support
Knowledge of Windows, macOS, Linux, and mobile devices
Familiarity with networking, VPNs, cloud services, and cybersecurity basics
Experience with CRM platforms, reporting systems, and trading APIs
Excellent troubleshooting and problem-solving skills
Ability to work independently and in a fast-paced fintech environment.
Excellent command of English
Perks & Benefits:
We believe happy teams do great work — here’s what you’ll enjoy with us:
✨ 21 days of annual leave (plus all Cyprus public holidays!)
🌲Your leave grows with you — +1 day every year, up to 25 days total!
🥗Daily lunch on us – because no one should work hungry!
💪Monthly sports benefit – gym, classes, or whatever keeps you moving!
💳Employee discount card – enjoy exclusive deals and savings!
📈Annual performance appraisals with standard pay raises – we recognize your value and reward your growth!
🏡Fixed hybrid work model – enjoy the best of both worlds: remote flexibility and in-office collaboration!
We’re all about balance, wellbeing, and making work feel just a little more awesome every day!
- Department
- IT
- Locations
- Limassol
About Amega Group
The Amega Group is a group of companies focused on providing a wide range of financial and marketing services to other companies and individuals around the world.
Our mission is to provide transparent and high-quality services with simple, user-friendly solutions adaptable to anyone’s needs.
Our vision is to simplify finance and make it accessible to everyone through the use of the most innovative technologies available.
We firmly believe that our clients are the driving force behind our success, and so we constantly strive to upgrade our services in order to exceed their expectations.